This Shipping and Delivery Policy outlines the terms and conditions applicable to the shipping and delivery of products purchased from Radd India. By placing an order, you agree to be bound by the terms of this policy.
Order Processing
- All orders are subject to acceptance by Radd India.
- Order processing typically takes 15 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods
- Radd India offers the following shipping methods:
- Via Air
- Via Surface
- The shipping method chosen will depend on the product, destination, and customer preference.
Shipping Charges
- Shipping charges will be calculated at checkout based on the shipping method, destination, and weight of the order.
- [Specify any free shipping offers or conditions]
Delivery Time
- Delivery times vary depending on the shipping method and destination.
- Estimated delivery times will be provided at checkout.
- Radd India cannot guarantee exact delivery dates.
Order Tracking
- Customers will receive a tracking number once the order has been shipped.
- Customers can track the progress of their order using the provided tracking number on the shipping carrier’s website.
Delivery Issues
- If a package is damaged upon delivery, customers must notify Radd India within [number] days of receipt.
- If an order is lost or missing, customers must contact Radd India within [7] days of the expected delivery date.
- Radd India will investigate the issue and take appropriate action.
Returns and Exchanges
- For information on returns and exchanges, please refer to Radd India’s Return and Exchange Policy.
Contact Information
- For any questions or concerns regarding shipping and delivery, please contact Radd India’s customer support at support@raddindia.com or 8595211170.
Disclaimer
- Radd India is not responsible for delays caused by factors beyond its control, such as weather conditions, natural disasters, or shipping carrier issues.
Note: This is a general template and may need to be adjusted to fit the specific operations and policies of Radd India. It is essential to include accurate and up-to-date information regarding shipping methods, charges, and delivery times.
Additional Considerations:
- Clearly define the geographic areas served by Radd India.
- Specify any restrictions on shipping certain products (e.g., hazardous materials, oversized items).
- Include information about shipping to international destinations (if applicable).
- Provide details about insurance coverage for shipments.
By providing clear and comprehensive information in your shipping and delivery policy, you can help to build trust with your customers and minimize shipping-related issues.